✨ Privacy Policy ✨
At Pattu and Pancha, operated by Pattu and Pancha heritage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
Information We Collect
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely via third-party providers)
Non-Personal Information
- Browser type
- IP address
- Device information
- Website usage data (pages visited, time spent)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Send promotional messages (only if you opt-in)
Payment Information
We do not store your payment details. All transactions are securely processed through trusted third-party payment gateways such as:
- UPI providers
- Payment gateways integrated via Zoho Commerce
Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Shipping and delivery partners
- Payment service providers
- Legal authorities if required by law
Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Remember your preferences
- Analyze website traffic
You can disable cookies through your browser settings.
Data Security
We take appropriate security measures to protect your personal data from unauthorised access, misuse, or disclosure.
Third-Party Services
Our website is hosted on Zoho Commerce, which may collect and process data according to their privacy standards. We are not responsible for third-party privacy practices.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To request any changes, contact us using the details below.
Contact Information
If you have any questions about this Privacy Policy, you can contact us:
Pattu and Pancha
📧 Email: Support@pattuandpancha.com
📞 Phone: +91-81050 13300
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
